Clients who are unable to attend a scheduled appointment should inform us at least 24 hours in advance.
Clients who cancel within 24 hours of a scheduled appointment will be charged $35.00.
Clients who do not show or cancel less than 24 hours in advance for more than 3 appointments within a year may be refused further service.
Clients who arrive late may also be refused service. Initial clients who are more than five minutes late will not be seen; pre-existing clients who are more than ten minutes late will not be seen.
All clients, and potential clients, will be treated equally.
We adhere to human rights and privacy requirements.
A suitably qualified and experienced practitioner will assess entry to our service and answer any queries.
Complete Podiatry’s qualified and experienced practitioners are Rebecca Gifford, Madi Wyle, and Mia Clarke.
All clients will be registered and recorded, and all information collected will be entered into our medical software system.
The client or their representative can complete a Complete Podiatry consent form. Assistance may be provided by the practitioners or receptionist staff. Once the initial information has been completed, the assessment of entry will be undertaken by a registered podiatrist.
If you have any further questions about our clinic policies or processes, please call us on 03)3662550 or ask a member of staff.